Why Choose TMI for your home theater or conference room?
TMI Media will design and install a high-performance custom solution that’s sophisticated, competitively priced and easy to operate. Our professional designers and installers will take the confusion out of choosing the right products, eliminate the frustration of dealing with salespeople who don’t know industry ins and outs, and match or beat the competition’s quality and service. TMI Media’s goal is to provide custom home and office theater systems and service for both your lifestyle and your budget. TMI Media professionals will give you the peace of mind that hiring the very best can ensure – you deserve nothing less.
If you appreciate technical expertise, recognize quality and fine service, and expect good value, then TMI Media is the right solution for you.
The retail chain stores stores deal in quantity, not quality. These stores sell equipment in large volumes with little regard to the quality or the features of the equipment. The products that they sell are purchased in large volumes and distributed across all stores. The product lines that they carry rely on their name brand (Sony, Toshiba) rather than their features or quality. TMI sells only the highest quality products and designs each solution to meet your specific needs.
Why do specialized AV sales people make a difference?The large-volume stores don’t just carry Audio and Video products alone. They sell cameras, computers, DVDs, games, car audio, and hundreds of other products. TMI Media, located in Northern Virginia and serving the entire Washington metropolitan area, specializes in custom high-end Audio and Video products. Your system will be custom-design especially for you and for your environment by experienced designers and installers. It would be unrealistic to expect your chain store salesperson to have the knowledge or experience to do what TMI Media can do – build a unique system especially for you.
Why do you have better products than the chain stores?To ensure their survival, large electronic companies depend solely on their ability to sustain their annual contracts with huge retail chains. Relying on this, the retail chains ask for greater and greater discounts annually on the same item. What does this mean to you? If the chains bought plasma TVs for $1500 dollars last year, they will want to purchase the same plasma for less this year. This drives the manufacturer to find cheaper parts to satisfy the chain store client, prevents them from selling the newest and best electronics to the chains. Many manufacturers choose to use cheaper electronic components to achieve the lower cost. What you are purchasing isn’t always the latest and greatest technology, quite often lesser technology designed to meet a specific selling price.
How does your custom AV shop stay more up-to-date?Smaller shops usually have lower operating costs and advertising budgets which allow them to spend their money on educating their employees and learning about the new products and technologies. Most shops have a “test lab” where the employees and customers can sample the latest technology and educate themselves with their features.
Why do custom shops have higher customer service?Smaller custom shops strive for excellence, and excellence means not only superior products and superior design solutions. Top-notch customer service is not only a goal, but a requirement. Custom shops rely on referrals rather than weekly newspaper sales advertisements to acquire new customers. Our clients are our best advertising – 85% of our business is generated by referrals from satisfied clients or upgrades on systems we built. As new technology arrives to the marketplace, TMI communicates with their customers on a regular basis to be a valuable resource. You’ll never see that chain store salesperson call you 7 months after the sale to check in on you and see if there is anything they can do.