"I have never worked with such a great team of people as TMI - they listen to your needs and then provide solutions"

- Susan Helling, VP WWEMA

TMI provides comprehensive deskside infrastructure support services that offer enhanced incident resolution capabilities far superior to those provided by standard hardware maintenance programs and warranty agreements. Our clients need fast access to certified experts who resolve hardware and software issues promptly, with a minimum of downtime, so workers are returned to productivity cost-effectively. TMI’s highly qualified deskside support teams have the specific expertise to quickly resolve network, server, and other deskside problems, while ensuring that our clients’ IT environments are optimized for peak performance.

TMI provides our clients with deskside support solutions that customized to meet their unique needs. Our flexible offerings enable clients to choose either dedicated resources or dispatched specialists on an as-needed basis. TMI’s field support specialist hold numerous certifications in IT disciplines, placing them among the most highly qualified experts in the industry to ensure that we continue to meet or exceed the ever-changing needs of the marketplace.

• Desktop / Laptop Repair & Troubleshooting
• Data Recovery
• Virus / Spyware Detection and Removal
• Hardware / Application Firewalls and Security
• Student / Kiosk Computers
• Wireless Networks [802.11a/b/g/n, WiMax]
• Cellular Wireless Access
• Application Installation / Support
• Data Migration
• Move / Add / Change Requests
• One on One Training